Hong Kong, Macao, Taiwan & China
We endeavour to dispatch your order within two working days by SF Express.
We endeavour to dispatch your order within two working days.
Most destinations worldwide will be delivered to within 5-10 working days, however remote destinations may take a little longer depending on customs regulations within your country. Unfortunately, PEPPERTINT cannot guarantee these exact shipping windows.
Deliveries are made during normal business hours.
Once your order is shipped, we estimate you will receive your order within 5-10 business days of its ship date.
We will email you a tracking number and tracking link within one business day after your order is shipped out. You are responsible to track the progress of your order from our doorstep to yours.
After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages by the logistics, any additional shipping costs are non-refundable.
For parcel enquiries, please email firstname.lastname@example.org within 2 months from the shipped date. Our team will be pleased to provide further information. However, enquiries outside the stated time frame will not be guaranteed.
Shipping Charges, Duties & Taxes
HongKong, Macao, Taiwan & China
Standard Shipping : USD$9-22
Free Shipping – on orders of USD$150 or more. Please note your order total must reach USD$150 or more after any discounts have been applied.
International Duties & Taxes
Our retail prices and shipping charges exclude any local customs duties or taxes/VAT. Customs duties and taxes are additional fees charged by local authorities and vary country to country. The additional fees are the responsibility of the customer. PEPPERTINT encourages customers to source this information prior to purchase. Unfortunately, PEPPERTINT is unable to provide information relating to the cost of unexpected taxes or duties as these charges vary and are beyond our control.
A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in USD. We are unable to mark any order as a 'gift' as we are a retail company.
Liability of PEPPERTINT
Please check all your order details carefully before processing your order. PEPPERTINT will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.